CRUISE HELPDESK

Email on AI-Auto Pilot.


Put your customer emails on Cruise Control!

Automatically answer and manage customer service tickets. No agent required!

Cruise Helpdesk automates customer support from start to finish. Your bot creates a response using AI, sends the reply, and then closes or assigns the ticket as needed.

Setup once, automate forever!™ Connect your store or invoicing platform. Cruise Helpdesk will automatically respond to all messages and close out the tickets or assign as needed. Automatically. Forever.

Start your Cruise Helpdesk free trial today!

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Cruise Help Desk Robot for Emails

400%

Lead Response Increase

42,000

$ Staff Cost Savings

50%

Sales Going to Fastest Responder

Research suggests a 400% increase when responding to leads within 5 minutes. $42,000+ staff savings per year per customer service agent. Up to 50% of sales go to the first company to respond. 

See How It Works

Automation has never been easier!

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Easy Setup

1
Connect Your Business

Open the dashboard. Select your e-commerce or invoicing platform. Authorize the connection.  

2
Choose Data Sources

Link your website, availability calendar, and any other resources to be used by the chat bot.

3
You're Done!

Calls and texts will happen automatically, forever.

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Increase Sales
CRUISE HELPDESK

Convert Leads to Sales

Did you know it typically takes 7 interactions before a prospect makes a purchase? This is why following up is critical. Sound overwhelming to have 7 contacts with every single prospective client? Cruise Communciator to the rescue! Use automated calls and texts to nuture leads. Not only can it increase sales, but it also decreases your workload!

Better Notifications

Are you only using email for customer notifications? Yikes! Emails only have a 28% open rate, compared to 98% for text messages. Don't get lost in your customer's inbox! Use Cruise Communicator to send automated text messages and calls for payment requests, delivery updates, rental return reminders, and more.

No Agent Required

Cruise Communicator offers the best of both worlds. Phone calls and text messages are automatically sent using pre-made messages and recordings. No agent needed! Your customers always have the option to Press 1 to speak to a live agent. This cuts down on staffing needs while maintaining an optimal customer experience.

Personalize Communications

Automated call recordings can be just as personalized as a live agent. Cruise Communicator can include your customer's name, order number, and other details in voice messages and texts. Create your own messages, or use our templates. Upload your own voice recordings, or utilize our easy text-to-voice technology.

Custom Schedules

Choose your schedule for follow ups. Schedules can be customized for each type of lead, such as quote requests versus abandoned shopping carts. Use a schedule that fits your businesses purchase cycle, such as following up after 1 day, 30 days or 90 days.

Setup Once, Automate Forever

Cruise Communicator truly puts your outbound business communications on cruise control. Setup in as little as 15 minutes! Once you've chosen your communication settings, no need to touch it again. Automated calls and text messages will be automatically sent to all new customers and leads.

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CRUISE HELPDESK

Automate your Admin

Automation is a best practice for ensuring accuracy, consistency, and timliness.

The smarter way to work

Use Cruise Communicator to handle routine and repetitive communications. This frees up time for your team to work on more valuable tasks. Plus, automating customer communications guarantees accuracy. Use Cruise Communicator to send text messages and phone calls about payment reminders, appointment confirmations, rental return reminders, shipping notifications, delivery updates, and more. 

Your customers will love it too 

Sometimes customers forget to make payments. Rentals don't always get returned on time. Things happen. But when things do happen, no one wants to have a live phone call about it. Why make it cringey? Use Cruise Communicator to send pre-recorded phone calls or text messages.

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CRUISE HELPDESK

Personalized Automation

 

Enjoy the benefits of automation while maintaining a personalized and interactive customer experience.

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Free trial, no credit card required.

Flexible

Set your schedules. Choose calls or texts. Pick any triggers, such as payments, deliveries, or quotes.

Personalized

Personalize calls and texts by automatically including customer names and order details.

Customizable

Customize message templates as desired. Upload your own voice recordings, or use our easy text-to-voice app.

Interactive

Choose to make your communciations interactive! Enable special features such as two-way texting and push to speak to a live agent.

Everything in One Place

Simple dashboard for all automations.

Easy Setup
Easy Setup

Configure settings using our easy dashboard. It's as simple as clicking checkboxes to select the types of calls and texts to send.

Effortless Integration
Effortless Integration

Easily connect Cruise Communicator to your store or invoicing platform in a matter of minutes. Check out all compatible platforms HERE.

Set It and Forget It!
Set It and Forget It!

Setup once to automate forever. All it takes is completing initial setup.

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FAQ

Cruise Communicator common questions.

  • 1. How to get started?

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  • 2. What plans are available?

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  • 3. Is my business compatible?

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  • 4. How hard is this?

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  • 5. Do I need technical expertise?

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  • 6. What is the cancellation policy?

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Have any questions? Get in Touch

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CRUISE CONTROL

Check out all of the automation modules available to put your business on cruise control!

Cruise Control Bundle

The ultimate package that includes all automation modules.

Cruise Communicator

Automated outbound calls and texts to customers and leads.

Cruise Reviews

Automated customer review collection and management.

Cruise Social

Social media tool with many features including AI caption generator, bulk uploads, auto posting, templates, inbox management, and more.

Cruise Chat

Live chat bot using conversational AI to answer questions about your company and products, as well as look up uotes and orders.

Cruise Assistant

AI-powered personal assistant that can update orders, process new orders, check availability, and more.

Cruise Helpdesk

Powerful management tool for customer support tickets using conversational AI.

Cruise Call Center

AI-powered voice assistant that answers phone calls and uses conversational AI to assist with customers.

Custom Solutions

Looking for more automations? Contact us to inquire about developing a custom automation for your business.

Get started today!

See how easy it is to put your business on cruise control. Sign up for a 14-day free trial of Cruise Communicator. No credit card!

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