Cruise Chat

CRUISE CHAT

24/7 Live Chat.
Powered by AI.

Put your live chat on Cruise Control!

Automatically answer customer questions using our virtual chat bot - no agent required!

Cruise Chat automatically responds to questions about your products, service, availabliity, and more.

Setup once, automate forever!™ Connect your business platform, then embed the bot on your website. That’s it! Cruise Chat automatically answers all customer messages automatically forever.

Start your Cruise Chat free trial today!

400%

Lead Response Increase

42,000

$ Staff Cost Savings

50%

Sales Going to Fastest Responder

Research suggests a 400% increase when responding to leads within 5 minutes. $42,000+ staff savings per year per customer service agent. Up to 50% of sales go to the first company to respond.

See How It Works

Automation has never been easier!

Easy Setup

Connect Your Business

Open the Cruise Chat dashboard. Select your e-commerce or invoicing platform. Authorize the connection.

Choose Data Sources

Link your website, availability calendar, and any other resources to be used by the chat bot.

You're Done!

Cruise Assistant will automatically handle the specified tasks, automatically.

Increase Sales
CRUISE CHAT

Convert Leads to Sales

Did you know it typically takes 7 interactions before a prospect makes a purchase? This is why following up is critical. Sound overwhelming to have 7 contacts with every single prospective client? Cruise Communciator to the rescue! Use automated calls and texts to nuture leads. Not only can it increase sales, but it also decreases your workload!

Better Notifications

Are you only using email for customer notifications? Yikes! Emails only have a 28% open rate, compared to 98% for text messages. Don't get lost in your customer's inbox! Use Cruise Communicator to send automated text messages and calls for payment requests, delivery updates, rental return reminders, and more.

No Agent Required

Cruise Communicator offers the best of both worlds. Phone calls and text messages are automatically sent using pre-made messages and recordings. No agent needed! Your customers always have the option to Press 1 to speak to a live agent. This cuts down on staffing needs while maintaining an optimal customer experience.

Personalize Communications

Automated call recordings can be just as personalized as a live agent. Cruise Communicator can include your customer's name, order number, and other details in voice messages and texts. Create your own messages, or use our templates. Upload your own voice recordings, or utilize our easy text-to-voice technology.

Custom Schedules

Choose your schedule for follow ups. Schedules can be customized for each type of lead, such as quote requests versus abandoned shopping carts. Use a schedule that fits your businesses purchase cycle, such as following up after 1 day, 30 days or 90 days.

Setup Once, Automate Forever

Cruise Communicator truly puts your outbound business communications on cruise control. Setup in as little as 15 minutes! Once you've chosen your communication settings, no need to touch it again. Automated calls and text messages will be automatically sent to all new customers and leads.

CRUISE CHAT

Automate your Admin

Automation is a best practice for ensuring accuracy, consistency, and timliness.

The smarter way to work

Use Cruise Communicator to handle routine and repetitive communications. This frees up time for your team to work on more valuable tasks. Plus, automating customer communications guarantees accuracy. Use Cruise Communicator to send text messages and phone calls about payment reminders, appointment confirmations, rental return reminders, shipping notifications, delivery updates, and more.

Your customers will love it too

Sometimes customers forget to make payments. Rentals don't always get returned on time. Things happen. But when things do happen, no one wants to have a live phone call about it. Why make it cringey? Use Cruise Communicator to send pre-recorded phone calls or text messages.

CRUISE CHAT

Personalized Automation

Enjoy the benefits of automation while maintaining a personalized and interactive customer experience.

Get Started

Free trial, no credit card required.

Flexible

Set your schedules. Choose calls or texts. Pick any triggers, such as payments, deliveries, or quotes.

Personalized

Personalize calls and texts by automatically including customer names and order details.

Customizable

Customize message templates as desired. Upload your own voice recordings, or use our easy text-to-voice app.

Interactive

Choose to make your communciations interactive! Enable special features such as two-way texting and push to speak to a live agent.

Everything in One Place

Simple dashboard for all automations.

FAQ

Cruise Communicator common questions.

1. How to get started?

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2. What plans are available?

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3. Is my business compatible?

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4. How hard is this?

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5. Do I need technical expertise?

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6. What is the cancellation policy?

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